Please use the chart below to work out which size will fit...

To make sure that you get an accurate read and to ensure that our gorgeous organic clothes wont be too small... Make sure that you don't pull the tape measure too tight!

Bust:

Place your tape measure under your armpits, straight across your back and over the largest part of your bust. Breath out first to get an accurate measurement.

Waist:

Place your tape measure around the narrowest part of your waist (natural waist).

Hips:

Place your tape measure around the widest part of your hips and over the fullest part of your bottom.

Once you have noted down your sizing, check it against our measurement chart below.

Thank you for shopping here at zolaamour.com!

We know that shipping and returns is not the most interesting page on a website, so we've tried to keep it short, sweet and clear below. If you have any questions about anything, please contact us  via our contact page or using the e-mail address enquiries@zolaamour.com

'...I would also like to say that the Service that you offer, in terms of order, delivery...and if necessary, returns has been excellent 5***** !' - Nicola Berry, UK

UK Shipping

We want to make sustainable fashion more accessible to everyone. So we offer free shipping over £100 on items within the UK. All goods are sent out 2nd class signed for delivery and we post each order within 1-2 working days.

We do offer a next day guaranteed option if you need your item in a hurry! So if there's a snow storm coming and you need a new organic cotton poncho to layer up in, be sure to select the next day guaranteed option during the check out. If this option is selected we will get your item straight out to you on a next day tracked service (post is collected at 5pm, so any orders placed after this time will be collected the following day, drop us a message if you're not sure and we can help). 

Returns

We offer easy returns and free exchanges in the UK. You have 14 calendar days to return or exchange an item from the date you received it.**

Unfortunately as we are a small company we cannot offer free returns. 

**This excludes items that have been customised as well as SALE items as these items are not able to be re-sold. 

We have three simple options for returns.

1/ Return the item in exchange for a different size / colour.
Simply re-package the item up, using the address below and send it back to us. We will then send your requested size out to you once we have received the original purchase.

2/ Return the item for a credit note.
Simply re-package the item up, using the address below and post it back to us. We will then send you an exclusive code to use on our online store for the total value of the original product purchased, note there will be no expiry date for this credit note.  

3/ Return the item for a refund to your original card payment.
Simply re-package the item up, using the address below and send it back to us. We will then process the refund, once we've received and checked the goods. 

 
E-mail us to organise your return / exchange: enquiries@zolaamour.com 

Or hand write the address: 

C/O Emily Evans

Zola Amour

23, Dukes Lane, 

Brighton

BN1 1BG

In order for us to be able to return or exchange your item, it needs to be as it was when it left our studio and must have all of it's labels attached and unworn. 

Worldwide Shipping and Returns

Europe, USA, Canada - We offer FREE SHIPPING for all orders over £100. If your order is less than £100, we charge a flat fee of £7. 

Asia/ Australia, New Zealand - We offer FREE SHIPPING for all orders over £200. If your order is less than £200, we charge a flat fee of £15.

Unfortunately we are not able to offer free worldwide returns, so if you wish to return or exchange your item, you will be responsible for paying your postage fee's and must notify us of the return within 14 calendar days of receipt. 

Refunds

Once we receive your item and it is as it was before it left us, we'll process the refund / exchange / credit note.

If the item has been worn and is not as new then we'll get in touch. 

If your return is approved, we will initiate a refund to your credit or debit card (or original method of payment) less the postage fee for the return, please see above.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Hope that's clear enough! Please feel free to ask us any questions that you might have.