COVID-19 - We're still open for online orders and greatly appreciate your support at this time, but please be aware that shipping may take a little longer than usual. 

As each piece is now made to order, please allow up to two weeks for delivery in the UK and four weeks elsewhere in the World.  

 

All UK orders posted Royal Mail signed for:

First Class delivery is £5.00, products dispatched as soon as they have been lovingly handmade especially for you (we aim to do this within two weeks)

Purchases made on weekends or bank holidays will be processed the next working day.

We offer FREE SHIPPING for all UK orders over £100

International:

 

Unfortunately, we are not offering international shipping at present because of the issues with Brexit and additional customs charges. We will offer international shipping once more, when the new systems have been put in place and will notify our mailing list once we do.

 

Exchanges or Returns:

We only accept returns that are unworn and new. If they are not in perfect tagged condition we cannot process the refund and they will be returned to you at your expense. 

Please e-mail emily@zolaamour.com for a return address. 

Please be aware that if you opted to make use of our service to alter the garment, we are unable to accept it as an exchange or return. 

Please ensure you include your order number, whether it is a return or exchange.

If it is an exchange, please include the size and piece you'd like to exchange for, OR if you would prefer to exchange for a gift card. 

Please note we only take responsibility for the garment once it is back in our care, we would advise getting a proof of purchase. We offer free UK shipping for the piece that will be reissued, however international exchanges will be required to pay for shipping via paypal.