Shipping-and-Returns

Thank you for shopping here at zolaamour.com! We hope you like our capsule collection of sustainable, organic, natural clothing that have been made ethically here in the UK. 

Shipping

We want to make sustainable fashion more accessible to everyone. So we now offer free shipping on items within the UK. All goods are sent out 2nd class signed for delivery and we post each order within 2-5 working days. Please request a next day delivery option during checkout if you require the item quicker than our standard shipping service. 

Returns

You have 14 calendar days to return or exchange an item from the date you received it.

To be eligible for a return, your new sustainable fashion item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect the organic clothing and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit or debit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping of Return Requests

You will be responsible for paying for your own shipping costs for returning your sustainable fashion item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.